Privacy Policy
We collect only what's needed to operate the marketplace, and we never sell your personal data.
Please read this privacy policy carefully. By accessing or using the website or app, you agree to be bound by the terms described herein and all the terms incorporated by reference. If you do not agree to all of these terms, do not use the website or app.
Content & Purpose:
This privacy policy (“Privacy Policy”) applies to your use of the domain name www.Besco BD.com, an internet-based portal, and Besco BD, a mobile application, owned and operated by Besco BD, a company duly incorporated under the provisions of the Companies Act, 2026 (hereinafter referred to as “Besco BD” or “We” or “Our” or “Us” or “Company”). The domain name and the mobile application are collectively referred to as the “Website.”
The Website is a platform that facilitates the purchase of safety equipment, fire instruments, lab instruments (without camical), medical products, office accessories, electronic, electrical instruments, textile and civil items sold by various relevant suppliers like manufacturers, importers, and distributors (referred to as “Services”, with the relevant suppliers referred to as “Sellers”). The arrangement between the Sellers and Besco BD is governed by this Privacy Policy and the Terms of Use. The Services are available to natural persons who have registered on the Website following the procedures determined by Besco BD from time to time (referred to as “You” or “Your” or “Yourself” or “User”, which terms also include visitors). The Services are offered to Users through various modes, including the issuance of discount coupons and vouchers redeemable for goods/services offered for sale by the Sellers.
We have implemented reasonable security practices and procedures to protect the information assets and the nature of our business. While we strive to provide security commensurate with industry standards, we cannot ensure or warrant the complete security of all information transmitted to us by you due to the inherent vulnerabilities of the internet.
Information Collection and Usage:
To provide the Services and other purposes identified in this Privacy Policy, Besco BD collects and hosts certain data and information of the Users. We are committed to protecting the Personal Information of Users and take all reasonable precautions to maintain confidentiality. This Privacy Policy helps you understand the following:
The type of Personal Information (including Sensitive Personal Data or Information) that Besco BD collects from Users.
The purpose of collecting data usage for advertisement and promotion by Besco BD.
How and to whom Besco BD will disclose such information.
How Besco BD will protect Personal Information, including Sensitive Personal Data or Information collected from Users; and
How Users may access and/or modify their Personal Information.
Types of Personal Information Collected by Besco BD:
A User may have limited access to the Website and utilize some of the Services without creating an account. Unregistered Users can access some information and details available on the Website. To access all features and benefits, a User may need to create an account. As part of the registration process, Besco BD may collect the following categories of Personal Information (collectively referred to as “User Information”):
Name
User ID
Email address
Address (including country, district, thana, and postal code)
Phone Number
Password chosen by the User
Valid financial account information
Other details volunteered by the User
Internet Use and Cookies:
Besco BD may collect information about the User’s browsing history, including the URL of the site visited before our Website, the Internet Protocol (IP) address, the computer operating system, the type of web browser, and the name of the User’s ISP. The Website uses temporary cookies to store certain non-sensitive data used for technical administration, research, and user administration.
Use of Personal Information:
Besco BD will retain User Information only to the extent necessary to provide Services to Users. Information collected may be used for:
User registration on the Website
Processing orders and providing Services
Completing transactions and billing
Technical administration and Website customization
Ensuring effective presentation of Website content
Delivering personalized information and targeted advertisements
Improving Services, features, and functionality
Research and development and user administration
Conducting user surveys
Statistical analysis and business intelligence
Dealing with requests, inquiries, complaints, and customer care activities
Prize fulfillment and other aspects of contests
Communicating changes in Services or policies
Verifying user identity and preventing fraud
Investigating, enforcing, resolving disputes, and applying our Terms of Use and Privacy Policy
Disclosure and Transfer of Personal Information:
Besco BD may need to disclose/transfer User’s Personal Information to third parties for the purposes mentioned in this Privacy Policy and the Terms of Use, including:
To sellers and service providers for carrying out services on Besco BD’s behalf under contract.
To our affiliates in Bangladesh or other countries.
To government institutions/authorities as required by law.
For prize fulfillment and other aspects of contests.
To employees and data processors on a need-to-know basis.
Non-personally identifiable information may be disclosed to third-party ad servers, agencies, technology vendors, and research firms.
Retention of Information:
Information collected/stored under this Privacy Policy and Terms of Use is maintained by Besco BD in electronic form and may be converted to physical form. Regardless of storage, Besco BD keeps all User Information confidential and uses/discloses it only as specified.
Security Practices and Procedures:
Besco BD adopts reasonable security practices and procedures to protect Personal Information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, we are not responsible for any intercepted information sent via the internet and release us from claims arising out of the use of intercepted information.
User Rights:
Users can access, modify, correct, and delete Personal Information provided to Besco BD. Withdrawal of consent will not be retroactive. To update or correct information, email Besco BD at support@bescobd.com. If a User does not agree with the information collected, they can request its deletion.
Changes to the Privacy Policy:
For questions relating to this Privacy Policy, contact us at +8801900-000000 or support@bescobd.com.